Covenants Enforcement Process
COMMUNITY STANDARDS INFORMATION | Tahoe Donner
Covenants Rules + Enforcement | Tahoe Donner
Tahoe Donner staff follow the documented covenants rules and procedures process when receiving a complaint from members or guests. As a policy, Tahoe Donner staff do not intervene in a situation to de-escalate or stop a violation in person. When intervention is needed, please contact the Truckee Police and/or Truckee Fire Protection District as appropriate.
To ensure your issue is properly reviewed and addressed, we ask that all potential violations be submitted directly to our Compliance Department through the formal complaint process.
This is important because Compliance is the designated team responsible for investigating concerns, documenting cases, and communicating with property owners in accordance with Tahoe Donner’s governing documents. Submitting your concern through the correct channel ensures it is tracked, handled consistently, and resolved as efficiently as possible.
You can find step-by-step instructions on how to file a complaint here: How to Make a Complaint