How to Make a Complaint

Good news, if members are having issues with neighbors violating the Tahoe Donner Association rules, members can file complaints seven days a week.

Members are now able to submit complaints through the online member portal. The OneStop online platform is no longer active. All submissions in the member portal will remain anonymous and will not be shared with the respondent.

Report the complaint to Tahoe Donner Covenants Enforcement staff easily available to members:

1. Report a Covenants Non-Compliance Complaint via the Member Portal under “Submit Requests”: tahoedonner.com/member-portal
2. Email: compliance@tahoedonner.com
3. Phone: (530) 414-8166

A staff member is available to receive complaints 7 days per week during business hours via online, phone call, and email.